We are committed to providing our customers with the best shopping experience possible, including a transparent and efficient shipping process. This Shipping Policy explains our shipping procedures, costs, and delivery times.
Shipping Methods and Charges
We offer multiple shipping options to cater to your needs. The shipping charges and delivery times may vary based on the chosen shipping method and your location. Please refer to our website's checkout page for specific details on shipping costs and delivery estimates.
Order Processing and Dispatch
Once your order is placed and payment is confirmed, our team will process it as quickly as possible. Orders are typically dispatched within [48 hrs], but please allow additional time for custom orders or products that are out of stock.
Delivery Time
The delivery time will depend on your location, chosen shipping method, and the availability of the product. Our standard delivery times range from 3-8 business days. Please note that these are approximate estimates, and unforeseen circumstances, such as adverse weather conditions or logistics issues, may occasionally cause delays. We do our best to minimize such occurrences and ensure your order reaches you as soon as possible.
Cancellations and Modifications
We understand that plans can change. If you wish to cancel or modify your order, please contact our customer support team as soon as possible. We will do our best to accommodate your request. However, once an order has been dispatched, we cannot guarantee that cancellations or modifications will be possible.
Cancellation Policy for Trendemeralds
We aim to provide our customers with a convenient and hassle-free shopping experience. This Cancellation Policy outlines the terms and conditions related to order cancellations:
Order Cancellation by Customers
Customers can request an order cancellation by contacting our customer support team. To increase the likelihood of a successful cancellation, please make your request as soon as possible after placing the order. Once an order has been dispatched, we may not be able to process the cancellation. In such cases, please refer to our Return and Refund Policy.
Order Cancellation by Trendemeralds
We reserve the right to cancel orders under certain circumstances, such as:
The product becomes unavailable or out of stock after the order placement.
The order is flagged for potential fraudulent activity.
The order does not comply with our terms and conditions.
If we cancel your order, we will notify you and process a refund for the full amount you paid.
Refunds for Canceled Orders
Refunds for canceled orders will be processed as quickly as possible, typically within [5-7] business days from the date of cancellation. Please note that the exact time for the refund to reflect in your account may vary based on your payment method and the financial
institution.
